Executive level experience in multiple industries, leading creation and execution of digital services and revenue growth from startups to some of the worlds largest and most prolific Global 2K, Fortune, and SMB companies.
Why I chose GoodMaps - I wanted to align myself with a company I believed in where I could create positive change, coach others to reach their maximum potential, and that provided a platform where I could leverage 15+ years of consulting experience to bring the best of everything I have learned into an organization.
Generate and transform innovative ideas into feasible designs, curate the most impactful innovations into market-ready offerings.
Simplify messaging, evaluate approach to market opportunity, coach practice sessions - Successes include awards and major financial commitments from investors.
Advise executive leaders at G2K companies through digital transformation strategy, product evolution, market fit and strategic initiatives for growth.
Lead design of product suites, features and enhancements, interface look and feel, workflow, UX, architecture, functionality and usability testing.
Oversee high value engagements covering strategies, technologies, service portfolio enhancements and more for G2K Organizations.
Develop collateral to enhance the communication of value propositions and drive deal closure for millions in opportunities.
Run service management organizations, introduce governance models for continual improvement and ITIL-based processes.
Lead business case development of technology strategies for hybrid and multi cloud platforms, adoption, integration, and improvement of ITSM tools like ServiceNow, Splunk, Netcool, and more.
Led teams from large, global, heavily matrixed organizations working on innovation, to small and intimate teams working through business problems and service outages.
DePaul University
Innovation & Technology Management Degree
4.0 GPA
Golden Key International Honour Society
Developed hardware and application code using programming languages of C, C++, Java, PERL and TL-1 within ISO 9001, SDLC and RUP standards.
Designed VLSI and ASIC devices for increasing density of optical carrier signals, and device drivers to control automated testing of digital equipment in offsite locations.
U.S. ARMY, United States and Germany Non-Commissioned Officer - Honorably Discharged
Developed AI use cases for large tech firms considering decision thresholds, ethical bounding, data capture, quality and more. I am continuing education in this area.
Developed use cases for Augmented Reality (AR) storefront interaction, digital twin, and more. Also continuing education in this area.
Worked to design AI enabled chatbot business rules and use cases combining Machine Learning and Cognitive search functions to improve the experience of resolving incident impacts for end users.
First exposed to ServiceNow in 2011, its modules have been a staple of my consulting experience. Not the actual coding, but the overall integration of processes into the automated workflow engines as well as the strategy for adopting the platform.
Developed patents for IoT devices
Expert level knowledge of ITSM, ITIL, Governance, Operational Models, and processes for Change, Configuration, Knowledge, Incident, Problem, and Enterprise Command Centers
Thought leadership for use case development for blockchain adoption, cryptocurrency, smart contracts, use of Decentralized Apps, and general disruptive capabilities of the technology.
If you're not learning, you are not growing. Part of what makes each person unique is what they learn outside their professional career. While I spend a great deal of time advancing my professional knowledge, I also focus on things that augment my profession and relieve stress to refresh me for the next task.
Building and flying scale models uses talents of technology, math, engineering and science every time you build and fly. It is a very rewarding experience.
As a voice on innovation, technology and health advisory, I have had the honor of providing unique perspectives where it is needed.
I was stick figure capable until I stumbled across a site called dragoart.com and it was not long before I was able to freehand these amazing creations.
Because of this website, I truly feel nearly anyone can learn to draw.
Living overseas for 3 years, and visiting various cultures around the world has kept my diversity channel very open. I understand that others not like myself have a meaningful life experience that I can learn from.
Creativity comes naturally to me. I have channeled that into science fiction and fantasy writing whenever I have a bit of free time.
You can find my first book here:
https://www.amazon.com/Final-Event-Asteroid-Redirect-Initiative-ebook/dp/B010PBG4IU
Built a profitable lawn care business
Built a profitable computer services company
Built a profitable drone products LLC
Continuing to coach startups through product strategy and innovation development.
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